Privacy Policy
Effective Date: October 30, 2026
Welcome to EZ Lab Supply. EZ Lab Supply LLC (“EZ Lab Supply,” “we,” “us,” or “our”) operates https://ezlabsupply.com/ and is responsible for the personal information described in this policy. Protecting your privacy and personal information is important to us. This Privacy Policy explains how we collect, use, store, protect, and share information when you visit our website, create an account, purchase laboratory equipment or research supplies, or communicate with our team.
We are committed to maintaining transparency about our information practices and respecting your privacy rights.
If you have any questions about this Privacy Policy or how your information is handled, please contact us at ezlabsupplysupport@gmail.com.
On This Page
- Scope
- Privacy Policy Acknowledgment
- Information We Collect
- How We Use Your Information
- Order and Payment Information
- Log Files and Website Analytics
- Cookies and Tracking Technologies
- Third-Party Advertising
- Information Sharing
- Data Security
- Data Retention
- Your Privacy Rights and Choices
- California Privacy Rights
- International Visitors
- Children’s Information
- Third-Party Websites
- Changes to This Privacy Policy
- Contact Us
1. Scope
This Privacy Policy applies to personal information collected through https://ezlabsupply.com/ and its associated online services.
It covers information collected when visitors browse products, register accounts, place orders, submit invoice requests, or communicate with EZ Lab Supply.
This policy also applies to information processed on our behalf by third-party service providers in connection with operating the website and fulfilling customer orders.
Separate third-party websites and services may maintain their own privacy policies.
2. Privacy Policy Acknowledgment
By accessing or using our website, you acknowledge that this Privacy Policy describes how EZ Lab Supply handles personal information.
Where applicable laws require consent for specific activities, including certain marketing communications or nonessential tracking technologies, we will request that consent separately.
Some personal information is necessary to establish customer accounts, process orders, and provide requested services.
3. Information We Collect
EZ Lab Supply may collect personal information when you interact with our website, create an account, complete a transaction, or contact customer support.
Personal Information
Depending on your interactions with our website, we may collect:
- Full name
- Email address
- Phone number
- Billing and shipping addresses
- Company or organization name, if provided
- Account registration information
- Order information and purchase history
- Customer service communications
- Other information voluntarily submitted through our website
Account Registration
When creating an account, you may be asked to provide contact information and other details necessary to manage purchases and account activity.
Account information may include your name, email address, billing and shipping information, saved preferences, and order history.
Login credentials are processed through the website’s account management systems.
Direct Communication
When you contact EZ Lab Supply through email, contact forms, or other supported communication channels, we may retain your contact details, message contents, attachments, and relevant correspondence.
This information helps us respond to inquiries, resolve customer service issues, and maintain communication records.
Automatically Collected Information
Our website and supporting technologies may automatically collect certain technical information, including:
- IP address
- Browser type and version
- Device and operating system information
- Pages visited
- Date and time of website access
- Referring websites
- Website performance and error information
- Security-related activity
This information may be considered personal information under applicable privacy laws.
4. How We Use Your Information
EZ Lab Supply uses personal information for legitimate business operations and purposes permitted by applicable law.
These purposes may include:
- Operating, maintaining, and improving our website
- Processing customer accounts and orders
- Managing invoices, payment confirmations, and transactions
- Coordinating shipping and delivery
- Providing customer support
- Responding to questions regarding laboratory equipment and research supplies
- Communicating order confirmations, updates, and service notifications
- Improving website performance and customer experience
- Identifying and preventing fraudulent activity
- Protecting website and customer account security
- Maintaining business and transaction records
- Complying with applicable legal obligations
- Sending promotional communications where permitted by law and customer preferences
We will not use personal information for materially different purposes without providing any notice or obtaining consent required by applicable law.
5. Order and Payment Information
When you place an order or submit an invoice request, we collect information necessary to process and fulfill the transaction.
This information may include:
- Customer name and contact information
- Billing and shipping addresses
- Products ordered and quantities
- Order totals, shipping charges, and applicable taxes
- Invoice and transaction references
- Order and payment status
EZ Lab Supply may use third-party payment processors or invoicing services to facilitate payments.
These providers may collect and process information necessary to complete transactions under their own privacy and security practices.
The information collected and retained depends on the payment method and services used.
We encourage customers to review applicable payment provider privacy notices when completing transactions through external services.
6. Log Files and Website Analytics
Our website and hosting provider keep technical logs to support website administration, security, performance monitoring, and troubleshooting.
Log records may contain IP addresses, browser information, timestamps, requested pages, referring pages, and error information.
We do not currently use third-party website analytics services. Our store software (WooCommerce) records how a visitor arrived at the website, such as the referring website or campaign, and attaches that information to any order placed. This information stays within our store system.
Technical information may qualify as personal information, particularly when associated with identifiable users or customer accounts. If we add analytics services, we will update this policy.
7. Cookies and Tracking Technologies
EZ Lab Supply uses cookies and similar technologies to operate the website, maintain customer sessions, and support store features.
Cookies are small data files stored on your device when visiting a website.
Essential Cookies
Essential cookies support core website functions, including:
- Shopping cart functionality
- Account authentication
- Session management
- Security and fraud prevention
- Checkout processes
Disabling essential cookies may prevent certain website functions from working properly.
Order Attribution Cookies
WooCommerce sets first-party cookies (beginning with “sbjs_”) that record how you arrived at the website, such as the referring website or campaign, so that this source can be attached to an order. These cookies are not shared with advertising networks.
Analytics and Marketing Cookies
We do not currently use third-party analytics, advertising, or marketing cookies. If we add them, we will update this policy and provide any notice, consent, or opt-out choices required by law.
Managing Cookies
You may manage or disable cookies through your browser settings. Restricting certain cookies may affect website functionality.
8. Third-Party Advertising
EZ Lab Supply does not currently use third-party advertising, retargeting, or measurement services on this website.
If we begin using such services, we will update this policy and provide any notice and opt-out choices required by applicable law.
9. Information Sharing
EZ Lab Supply may share personal information with authorized third-party service providers when reasonably necessary to operate our website and fulfill customer transactions.
These may include:
- Website hosting and infrastructure providers
- Website maintenance and security services
- Payment processors and invoicing providers
- Shipping carriers and fulfillment services
- Email and customer communication providers
- Other authorized professional service providers
We seek to limit information sharing to what is necessary for the relevant business purpose.
Information may also be disclosed where required by law, valid legal process, or legitimate security and fraud-prevention needs.
In the event of a lawful business restructuring or transfer, relevant information may be transferred subject to applicable legal requirements.
We do not sell personal information, and we do not share personal information for cross-context behavioral advertising.
10. Data Security
EZ Lab Supply recognizes the importance of maintaining appropriate safeguards to protect customer information against unauthorized access, misuse, alteration, or disclosure.
We aim to maintain reasonable administrative, technical, and organizational security measures appropriate to the information we process.
These may include secure connections, access controls, account authentication, system maintenance, monitoring, and data backup procedures.
While we take information security seriously, no method of online transmission or electronic storage is completely secure.
Customers should protect their account credentials and contact EZ Lab Supply if they suspect unauthorized account activity.
11. Data Retention
We retain personal information for as long as reasonably necessary to fulfill legitimate business purposes or comply with applicable legal obligations.
Retention purposes may include:
- Maintaining customer accounts
- Processing and documenting transactions
- Fulfilling orders
- Providing customer service
- Maintaining legally required financial records
- Resolving disputes
- Preventing fraud
- Supporting website security
Retention periods vary depending on the type of information and applicable legal requirements.
When information is no longer needed, it will be deleted, anonymized, or otherwise handled in accordance with applicable laws and established retention procedures.
Certain transaction records may need to be retained even after an account is closed.
12. Your Privacy Rights and Choices
Depending on your location and applicable privacy laws, you may have the right to:
- Request access to personal information maintained about you
- Request correction of inaccurate information
- Request deletion of eligible personal information
- Request information about how personal information is used or disclosed
- Object to or restrict certain processing activities
- Withdraw consent where processing is based on consent
- Opt out of eligible promotional communications
Some requests may be subject to identity verification, legal exceptions, or record-retention requirements.
You may contact us at ezlabsupplysupport@gmail.com to submit a privacy-related request.
We will respond within the time periods required by applicable law.
13. California Privacy Rights
California residents may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA), where those laws apply.
These rights may include:
- Right to Know: Request information about the personal information collected, used, and disclosed.
- Right to Delete: Request deletion of eligible personal information, subject to legal exceptions.
- Right to Correct: Request correction of inaccurate personal information.
- Right to Opt Out: Opt out of covered sales or sharing of personal information for cross-context behavioral advertising.
- Right to Limit: Limit certain uses and disclosures of sensitive personal information where applicable.
- Right to Non-Discrimination: Receive protection against unlawful discrimination for exercising applicable privacy rights.
To submit a request concerning your California privacy rights, contact us using the information in the Contact Us section.
We will process qualifying requests in accordance with applicable California law.
14. International Visitors
EZ Lab Supply sells and ships only within the United States, and this website is operated from the United States.
If you access the website from outside the United States, your information will be processed in the United States. Where the data protection laws of another jurisdiction apply to you, you may contact us at ezlabsupplysupport@gmail.com to exercise the rights those laws provide.
15. Children’s Information
EZ Lab Supply’s website and products are not directed toward children under the age of 13.
We do not knowingly solicit or intentionally collect personal information from children under 13.
If we become aware that personal information has been collected from a child in circumstances requiring parental consent or other authorization, we will take appropriate action in accordance with applicable law.
Parents or guardians who believe a child has submitted personal information may contact us to request review or deletion.
Additional protections for minors will be implemented where required by applicable law.
16. Third-Party Websites
Our website may contain links to external websites, manufacturer resources, shipping providers, or other third-party services.
These websites may maintain their own privacy policies and information practices.
EZ Lab Supply does not control the independent collection or processing of information by unrelated third-party websites.
We encourage visitors to review the privacy policies of external services before providing personal information.
17. Changes to This Privacy Policy
EZ Lab Supply may update this Privacy Policy periodically to reflect changes in business operations, website features, service providers, or applicable legal requirements.
Updates will be published on this page with a revised effective date.
Where changes materially affect how personal information is processed, additional notice or consent will be provided when required by law.
We encourage visitors to review this Privacy Policy periodically.
18. Contact Us
If you have questions about this Privacy Policy, how your personal information is handled, or wish to exercise your privacy rights, please contact us using the information below.
EZ Lab Supply LLC
Website: https://ezlabsupply.com/
Email: ezlabsupplysupport@gmail.com
Effective Date: October 30, 2026